FAQs

Frequently Asked Questions

• Can My Sauna Blanket Help Me Lose Weight?
  Since 2017, Glowlife Sauna's has been helping customers achieve their weight loss and health goals. By the way of sweating and the complex thermo-regulatory process, your body will burn calories and help you lose weight and detox your skin and body. There are many benefits of Far-Infrared Heat.
  
  
• What is an Infrared Sauna Blanket?
  Infrared blankets are a compact and easy to use version of a classic infrared sauna. infrared heat emitted is capable of relaxing your tense muscles. For some fast paced individuals, a sauna installed in their home is not an option.
  
  Perfect for traveling or at-home use, our Infrared Sauna Blankets detoxify the body, deliver fresh nutrients to muscles and boost metabolic rate—so you burn calories like you’re working out, without working out. As you relax into the soothing, yet stimulating heat, infrared also triggers your brain’s happiness chemicals. The result? A healthy, rejuvenating experience that leaves you feeling euphoric.
  
  
• How Does an Infrared Sauna Blanket Work?
  

  The idea behind infrared therapy is to heat your body directly with far infrared heat. In a traditional sauna you are just sitting in a hot room of 80°C-105°C. In an infrared sauna, the heat is heating your body directly and only 20% of the heat is heating the air. You want to heat your body core, meaning your front core and your back core.

  Your body absorbs the infrared heat and reacts to it. The gentle infrared heat raise your core body temperature and stimulates your metabolism, lymphatic system, immune system and your cardiovascular system. Your body’s response to that is to sweat profusely. In addition to the infrared heat triggering a profuse sweat, the water in our bodies also resonates with far infrared heat and this also helps with the detoxification process. We call this 360° heat.

• Is Infrared Heat Safe?
  Infrared heat is completely safe and all objects give off and receive infrared heat. In fact, it is so safe, hospitals use similar heaters to warm newborns. Infrared is a part of nature and essential for life. The human body gives off and receives infrared in the far infrared band. When a mother rubs a babies stomach to relieve pain, it is the infrared heat from her hand that is causing the healing effect. We have tuned our Sauna Bliss Carbon heaters built within the layers of the Sauna Blanket to give off far infrared in this same range for maximum absorption by your body and for maximum therapeutic benefits.
  
  
  
• What is the EMF Level of your Sauna Blankets?
  

  We have designed and manufactured our saunas to have the lowest EMF levels possible. Our Saunas have been tested independently through a product testing agency, and we can ensure they are as low as ~1.5 - 3mg. This is considered a safe level. Please consult a GP prior to using your Sauna Blanket if you have any pre-existing health concerns.
  
  

• Can I control the temperature? 
  Our Sauna  Blankets are equipped with digital control panels that allows you to adjust the temperature. You can adjust the upper body and front body separately to your liking. We recommend slowly increasing the temperature your first few times, enough to make you really sweat. 
  
  
• How many years will this product last?
  We use carbon fibre heating cables in our Sauna Blankets. These have been rated at over 5000 uses before replacement. This means that the lifetime of the blanket is around 20 years with regular use and proper maintenance. 
  
  
• How do I clean my Sauna Blanket?
  

  Simply use an anti-bacterial wipe or create your own solution with vinegar, water, and your favorite essential oil.

  This blanket is waterproof but we do suggest cleaning between each use so the blanket stays in best condition. We liken this to cleaning a yoga mat. 

  SUGGESTED CLEANING TIPS:

  • Use a soft cloth or towel to absorb any sweat left behind.

  • Use a non-toxic gentle soap or non-toxic cleaning wipe. 

  • Combine ¾ parts water and ¼ part apple cider vinegar with a few drops of tea tree oil in a spray bottle and wipe clean. 

  • Do not use strong corrosive cleaner or alcohol to clean the sauna blanket.

  
  
  
• Where do I use my Sauna Blanket?
  Ensure your sauna is placed on a heat resistant surface when in use. We recommend a hardwood, tile floor or massage table. Do NOT use on latex, plastic, waterbed, memory foam, or any inflammatory materials. Caution: ensure you do not place the mat on any synthetic bedding or furniture.
  
  
• Can the Sauna Blanket be used for Muscle Recovery?
  

  Definitely! Sauna blankets have been used throughout the medical community for some time now, The heat generated by the blanket soothes and relieves your muscles, and creates a pleasant and satisfying sense of well-being. The result is a euphoric feeling of complete relaxation for your body and nervous system. Your body releases serotonin (happiness hormone) and melatonin (sleep hormone). 
  
  

• What is the recommended age for using a Sauna Blanket?
  We advise that users of our Sauna Blankets are 16 and older.
  
  
• What is the warranty of your Sauna Blankets?
  

  All handsets come with a 12 month warranty, that covers any manufacturer faults. If you are having any issues regarding your product, please contact us at hello@glowlifesauna.com. To claim your warranty, please send us an email with images or a short video and a sentence about your issue.

• How long does it take to set up my Sauna Blanket?
  

  Our Sauna Blankets are designed to be hassle free and easy to set up in under 5 minutes. Simply lay the Sauna Blanket on an appropriate surface such as your floor, plug the power cable in, and connect the output wires from the blanket into the control panel. Turn on the switch, and you will be able to set the Time, and temperature for your sauna blanket session.

  If the sauna blanket is on and heating, you should make sure that the layers of the sauna blanket are not touching each other or stacked on top of each other if you are not inside it. It may take a few minutes for the sauna blanket to heat up. Start your sauna session on a low heat, and work your way up to a heat where you feel comfortable and you start to sweat. Please use caution on higher heats as this may be very hot. You should use a towel underneath your body to separate the blanket heating from your skin so it is not directly in contact with you.
  
  

• Other usage tips
  

  • If you have preheated the blanket for 10 minutes, session time should be no more than 45-50 minutes. 

  • Blanket will automatically power off after 60 minutes. 

  • Once you have completed your session, exit the blanket. 

  • Always unplug the blanket from the wall after use.

  • For sanitary reasons, we recommend you clean the blanket between each session.

  • CAUTION: After use, the blanket will be extremely hot. Leave the blanket open to cool completely. 

  • Do not fold and store until blanket has cooled down to starting temperature. Failure to do so may result in a damaged blanket and void the warranty.

  • Please ensure the sauna blanket has cooled down completely before cleaning and storing it. Store in a cool, dry place.

  • Do not place any electronics on top of or inside the sauna blanket, especially while the blanket is powered on.

  • Do not submerge this sauna blanket in water. 

  • Do not place in washing machine or dry clean.

  • Do not place any objects on the sauna blanket.

  • Do not clean the sauna blanket with chemical solutions.
    
    

• Returns & Refunds
  

  Your 100% satisfaction is important for us. We offer a 14-days Return & Exchange Policy:

  • If a product gets damaged or was faulty upon a delivery - we offer a free replacement Sauna Blanket to be sent.

  • Timing: we have a 14-days Return & Exchange Policy, since the day item was received.

  • To be eligible for a return, goods must be unopened, unused, undamaged and accompanied by proof of purchase.

  • For returns, please email hello@glowlifesauna.com with the subject 'Returns' and include your order number, name and the reason for the return. Please provide a short video of the issue along with the email, and any relevant images or information.

  • Seller will provide the customer with instructions where to send returned goods. Customers are strongly recommended to get proof of postage when returning goods to avoid "lost packages" situations. 

  • Please note that customers are responsible for shipping costs of returned items.

  • When returned item is received and inspected, customer receives a confirmation email, notifying about the status of the repair, exchange or refund. 

  • If the refund is approved, then it will be processed and a credit will automatically be applied to customer's credit card or original payment method shortly after.
    
    

• How is my Sauna Bliss Blanket Shipped? And will it be delivered to my house?
  

  Your new Glowlife Infrared Sauna Blanket will generally arrive at your home 4 – 7 days from the date it leaves our warehouse if the sauna is in stock. If it’s back ordered the waiting time can be up to 4 weeks. We provide tracking with all orders.

  You can view our Shipping and handling page Here
  

  As part of our commitment to exceptional customer service, we ship every Sauna Bliss Infrared Blanket with a few higher levels of service.

  1. We provide tracking information for every order. There is no worry that your sauna will arrive unexpectedly.

  2. Before accepting and signing for delivery, If there is any visible damage, continue to take delivery but insist on noting this down on the delivery note. After that do contact one of our agents immediately.
     
     

• Health Precautions for use
  

  *If you have any of the following conditions, please consult with your doctor before use

  • Skin diseases or burns
  • Pregnancy
  • pacemakers
  • Splanchnic diseases
  • Require a heart defibrillator or use other implantable devices
  • Heart disease 
  • Broken bones
  • Malignancy
  • Recent surgery
  • Osteoporosis
  • Abnormal blood pressure
  • Currently pregnant, may be pregnant, or are breastfeeding
  • Anhidrosis
  • Cancer
  • Implants including metal, silicone, breast implants, etc.
  
  

• What are the Health Benefits of using a Sauna Blanket?
  

• Far Infrared heat detoxes and cleanse the body of built-up toxins and body fat

• Relieve stress and anxiety - naturally increase serotonin (happy feelings) and decrease cortisol (stressful feelings)

• Boost metabolism and burn up to 600 calories per hour - without working out!

• Anti-aging - boost collagen and enhance your skins natural glow

• Stimulates and promotes antibody: Infrared sauna helps to stimulate and promote the body’s natural ability to fight infections, viruses and bacteria. 

• Increases metabolism: Infrared saunas stimulate and speed up metabolism and enhance the absorption of nutrients.

• Helps with weight loss: Infrared sauna detoxifies and burns and melts excessive fats fast and safe.

• Improves blood flow and circulation

• Helps to promote quick recovery after exercise

• Helps with skin rejuvenation, regeneration and healing

• Helps with pain relief from back pain, arthritis, lyme disease, sore muscles and joints

• Soothe sore muscles and joints while increasing blood flow and circulation